Terms and Conditions

A non-refundable fifty percent (50%) deposit is due to MVP Transportation Service within fourteen (14) of requesting transportation services in order for MVP Luxury Transport & Concierge to reserve the service date (s). Balances for transportation services shall be paid in full to MVP Luxury Transport & Concierge on or before forty five days (45) days prior to the service date. In the event the balance is not paid in full on or before forty five days prior to the service date, MVP Luxury Transport & Concierge will not guarantee any reservation. 

Requests to change Service:

All requests to change service shall be made in writing to MVP Luxury Transport & Concierge. No requests for changes in services shall be effective unless acknowledged, in writing, by MVP Luxury Transport & Concierge. Requests for changes in service shall affect rates as provided by MVP Luxury Transport & Concierge in the written change acknowledgment. 

Rates / Charges:

Hourly charges begin fifteen (15) minutes prior to scheduled times for transportation services and thirty (30) minutes prior to estimated time of arrival for inbound airport transfers. Additional hourly rates for transportation services are billed in fifteen (15) minute increments. An after hour’s rates which is billed at a higher rate.

Cancellations:

Cancellations received by MVP Luxury Thank Transport & Concierge less than 90 days from reserved service (48 Hours for Airport & Ferry Transfers) will be charged the full service rate. All cancelations are subject to $25 processing fee. No cancellation is valid unless received by MVP Luxury Transport & Concierge in writing. NOTE: Due a change in the policy of our payment processing provider starting April 11, 2023 all payments that has been electronically processed via credit card will be subject to 6% non refundable service processing fee. 6% fee will be applied to all cancelations and refunds paid with a credit card. Checks are accepted for all deposits and payments due.

Additional Provisions:

MVP Luxury Transport & Concierge reserves the right to substitute vehicle type (s) as necessary without notice. Unpaid Balances shall accrue interest at a rate of one and one half (1 ½) percent monthly or eighteen (18%) percent annually. MVP Luxury Transport & Concierge reserves the right to hold agents and principals jointly and severally liable for all contract provisions. Customer shall be responsible for all costs of collection including reasonable attorney fees. Checks returned for insufficient funds will incur a $50.00 fee. Any additional services requested and provided beyond the original reservation shall be invoiced to the client within ninety, (90) days and shall be due and paid in full within fourteen, (14) days thereafter.i

ALL ESTIMATES REQUIRE A CREDIT CARD ON FILE TO BIND CONTRACT. IF ESTIMATE and/or FINAL INVOICE IS PAID IN FULL BY CHECK OR CASH, THE CREDIT CARD WILL NOT BE CHARGED.