508-627-2386 

TERMS AND CONDITIONS

A non-refundable fifty percent (50%) deposit is due within fourteen (14) days of requesting transportation services in order for MVP Luxury Transport & Concierge to reserve the service date. Balances for transportation services shall be paid in full to MVP Luxury Transport & Concierge on or before forty-five (45) days prior to the service date. In the event the balance is not paid in full on or before forty-five days prior to the service date, MVP Luxury Transport & Concierge will not guarantee any reservation.

Service Change Requests:

All requests to change service shall be made in writing to MVP Luxury Transport & Concierge. No requests for changes in services shall be effective unless acknowledged, in writing, by MVP Luxury Transport & Concierge. Requests for changes in service shall affect rates as provided by MVP Luxury Transport & Concierge in the written change acknowledgment.

Rates / Charges:

Hourly charges begin fifteen (15) minutes prior to scheduled times for transportation services and thirty (30) minutes prior to estimated time of arrival for inbound airport transfers. Additional hourly rates for transportation services are billed in fifteen (15) minute increments at a cost of $125.00 / hour, plus 20% gratuity, and a $6.50 / hour surcharge per vehicle, with the exception of special after-hour rates which are billed at a higher rate.

All reservations must be confirmed 24 hours prior to the reservation time. All unconfirmed reservations will be charged a minimum of one-hour rate plus 20% gratuity.

Cancellations:

Cancellations received by MVP Luxury Transport & Concierge less than ninety (90) days from reserved service (48 Hours for Airport & Ferry Transfers) will be charged the full service rate. No cancellation is valid unless received by MVP Luxury Transport & Concierge in writing.

Additional Provisions:

MVP Luxury Transport & Concierge reserves the right to substitute vehicle type(s) as necessary without notice. Unpaid Balances shall accrue interest at a rate of one-and-one-half (1 ½) percent monthly or eighteen (18%) percent annually. MVP Luxury Transport & Concierge reserves the right to hold agents and principals jointly and severally liable for all contract provisions. Customer shall be responsible for all costs of collection including reasonable attorney fees. Checks returned for insufficient funds will incur a $30.00 fee. Any additional services requested and provided beyond the original reservation shall be invoiced to the client within ninety (90) days and shall be due and paid in full within fourteen (14) days thereafter.

ALL ESTIMATES REQUIRE A CREDIT CARD ON FILE TO BIND CONTRACT. IF ESTIMATE and/or FINAL INVOICE IS PAID IN FULL BY CHECK OR CASH, THE CREDIT CARD WILL NOT BE CHARGED.